Stocked items are normally dispatched within 5–7 working days. Supplier-direct or special-order items can take longer; lead times are confirmed when we accept your order.

Delivery dates are estimates. If anything changes we’ll let you know, but delays outside our control don’t give a right to cancel or claim compensation.

Yes, collection may be available by arrangement. Contact us before ordering so we can confirm stock and pickup details.

We deliver throughout mainland UK. Remote/offshore areas (Highlands, Islands, NI etc.) may require extra carriage and longer lead times — we’ll confirm this at checkout or when we accept your order.