Privacy Policy

Introduction

At Fire Fighting Supplies, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and protect your information when you use our services or website.

What Data We Collect

We may collect the following personal information when you interact with us:

• Name

• Contact information (email address, phone number)

• Billing and shipping address

• Payment details (processed securely via third-party providers)

• Purchase history

How We Use Your Information

We collect and use your information to:

• Process and fulfil your orders

• Communicate order updates and customer service information

• Send marketing communications and promotions (you can opt-out at any time)

• Improve our products and services

Third-Party Payment Providers

Payments made on our website are processed securely through trusted third-party services such as PayPal and Stripe. We do not store or have access to your full payment details.

Marketing Communications

If you have subscribed to our marketing emails, we may contact you with news, promotions, and updates about our products. You can unsubscribe at any time via the link in our emails or by contacting us directly.

Data Security

We implement appropriate technical and organisational measures to keep your data safe from unauthorised access, disclosure, or misuse.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you

• Request correction of any inaccurate data

• Request deletion of your data where applicable

• Opt out of marketing communications at any time

Contact Us

For any privacy-related queries, please contact us at:
📧 info@firefightingsupplies.co.uk